ba345's Privacy Policy

ba345 ("we", "our", "platform") operates a safe and reliable online gaming service for users in Bangladesh. We give the highest priority to our users' privacy. This privacy policy ("policy") explains how ba345 collects your personal information, how that information is used, who it may be shared with, and how you can exercise your rights.

By using ba345's website, mobile version, or any of our services, you agree to the terms of this policy. If you disagree with any part of this policy, please stop using our services and contact our support team.

This policy is connected to our Terms & Conditions and both documents should be read together.

ba345 uses your information only for specific and legitimate purposes. We never use your information for unnecessary or unauthorised purposes.

• Account management: Your information is used to create, verify, and secure your account.
• Age verification: To confirm that the platform is only being used by those aged 21 or above.
• Transaction processing: To complete deposit and withdrawal requests quickly and accurately.
• Customer support: To resolve your issues and provide assistance.
• Service improvement: To analyse user experience and raise service quality.
• Fraud prevention: To detect unusual activity and keep accounts secure.
• Responsible gaming: To identify excessive playing patterns and provide timely support.
• Legal obligations: To comply with applicable laws and regulations.

4.1 What Are Cookies and Why Are They Used

Cookies are small text files stored in your browser. ba345 uses the following types of cookies:

• Essential cookies: Required to maintain login sessions and ensure the site's core functionality.
• Functional cookies: To remember your language preferences and account settings.
• Analytics cookies: To understand site traffic and usage patterns.

4.2 Cookie Controls

You can control or reject cookies through your browser settings. Please note that disabling essential cookies may prevent some core site features from working properly. ba345 does not offer a separate cookie-free experience.

ba345 shares your personal information with third parties only in specific and necessary circumstances. Those circumstances are listed below:

• Payment providers: Necessary financial information is shared with the relevant service providers to complete bKash, Nagad, Rocket, Upay, and bank transfer transactions.
• Technology partners: Necessary information may be shared with trusted technology partners to ensure the security and performance of the site. Strict confidentiality agreements are in place.
• Legal authorities: When required under legal obligations, such as a court order or cooperation with a government investigation.
• Emergency situations: When essential to protect someone's life or property.

ba345 retains your information only for as long as necessary. The retention policy for different types of information is described below:

• Account information: For the entire time your account is active, and for a defined period after account closure as required by law.
• Transaction records: Retained for the period required under financial regulatory rules.
• Gaming history: While your account is active and for the period needed to resolve any disputes.
• Technical logs: Generally short-term, deleted after security analysis.

Once the defined period has passed, your information is securely deleted or anonymised in a way that makes it impossible to identify you.

ba345 strictly provides services only to those aged 21 or above. We do not actively collect or process information from minors.

If for any reason we become aware that a minor has provided their information, we will immediately delete that information and close the associated account. If a parent or legal guardian believes their child has registered on ba345, please contact us immediately.

ba345 may update this privacy policy from time to time. Changes to the scope of service, technological improvements, or legal changes may require the policy to be revised.

If any significant changes are made, we will inform you clearly via your registered email or upon logging into the platform. Continuing to use the service after changes have been made will indicate that you have accepted the revised policy.

We recommend that you check this page regularly and stay informed about the latest policy.

Your information may be stored on servers located outside Bangladesh. For any international data transfer, ba345 ensures that the country or server provider follows appropriate data protection standards.

We maintain the protection of your information through internationally recognised security protocols and encryption, wherever the data is stored.

For any questions or comments about this privacy policy, or any request relating to your information, please contact the ba345 support team. Our team provides service in both Bengali and English, 24 hours a day, 7 days a week.

For privacy-related requests, please clearly state your name, registered email, and the details of your request. We will get back to you as soon as possible.